Client Feedback

Snapshots of what clients have said about us;

... as consultants

"Thank you for streamlining our procedures and polices, and for providing such helpful guidance on their implementation. We at last feel up-to-date!"

"We are so grateful that you have simplified what we had considered to be incredibly complex." 

"Your gap analysis report has provided us with a clear understanding of our situation; it's precisely what the business needed to know."

"We have worked with other consultancies before, but yours was far and away the most thorough and worthwhile analysis of this practice. Thank you."

...our programmes and trainers:

“The speaker brought the subject matter to life. The examples and stories were engaging and (in some cases) just a little scary!”

“Course presentation was excellent, highly recommended.”

“Excellent course, very useful.”

“Thoroughly enjoyable and very relevant. Extremely knowledgeable trainer.”

“Excellent presentation and engagement from the speaker – splendid communication skills.”

“I thought that the speaker did a super job at condensing a lot of information into a focused and informative presentation.”

... as Compliance Managers and file reviewers

"It was a significant step for us to bring in external compliance support. but the regular visits are making a huge difference to us; we're so glad to have you on board."

"Your file review visits are immeasurably helpful. The insight from your reporting has helped us to consider our training and supervision requirements."

"Thank you on behalf of the other Partners and myself for helping us to shoulder the compliance burden. It's also rather nice to now have a little more time freed up for fee earning as a result of this!"

"Changes to SRA, AML, GDPR regulations have all come at once and we have been very pleased to have someone to hold our hand through it all. Thank you and look forward to seeing you again next month."

 

... as assessors

"We were very pleased with the way the assessment was undertaken. Compared to other reviews we have been subject to, found it more positive in approach."

"The assessor was fantastic! He is knowledgeable, most helpful and understanding. His calm approach relaxes the situation and makes you feel at ease. Thank you!"

"We have a very effective relationship with the assessor, working with a common intention of improving standards."

"The assessor works very constructively with us – we tend to identify issues before the inspection and he gives us the tools to deal with them."

"The assessor provided excellent support and encouragement throughout the whole process."

"Many thanks for all your efforts in assessing us.  You managed to make it a lot less terrifying than we had anticipated!"