Having conducted an initial Inspection, the SRA will usually write to you again, to inform you as to their findings in an outcome letter.
Sometimes, this communication will make helpful suggestions for enhancements that the firm should make or might like to consider.
On the other hand, the SRA could require corrective action to take place, and the outcome letter might include notice that the matter has been passed onto the SRA’s Investigations team.
In this situation, the outcome letter will often set out what needs to be done in the form of a ‘compliance plan’.
The compliance plan includes the dates by which it expects the firm to submit evidence back to the SRA. Some of these deadlines can be quite short.
The corrective action might include updating key documents, updating client matter risk assessments, providing training to staff, submitting evidence that records on specific matter files have been updated.